Subaru_Forester_2015 Nissan_X-Trail_2015 Isuzu_Hero_Image_2015 Volkswagen_Polo_2015
Testimonials
 

"I just want to pass on my personal thanks to the staff that handled the purchase of a new vehicle for my company. I dealt with both David Alvaro in Subaru and Peter Martlew in Mazda.

I found both of them very professional to deal with to the point that when I expressed an interest to David that I also wanted to look at Mazda's he took the time to take me across to introduce me to Peter. My wife and I ended up deciding on the Mazda over the Subaru however I feel David had a part in the Purchase even though it was not the make of the vehicle he looks after.

Also Peter kept me informed during the transaction process and worked with me to achieve the sale for him and the purchase that I wanted.

I like to provide a similar experience of service in my business which after now dealing with Central Coast Motor Group I will have no hesitation in recommending your company and especially Peter & David".

Greg Crellin, Lisarow
 

" I must admit that this is the first time in many years that I have written a letter of praise for first class service. This serves also to illustrate my point that when you receive first class service these days it is very noticeable because it rarely ever happens. Over the past 12-18 months we have had some problems with our Mercedes Viano bought at your dealership that has been less than impressive in terms of product quality. In my experience with other vehicle makes, this is the time that makes you stay or go with another make in future business. From time to time I have engaged with Mr Scott Eyers as the service manager that has not only taken what I had to say on board, but then taken ACTION to fix it. He has made our firm feel like a valued customer and he listens- most people do not listen to their customers anymore. On each occasion we have come up with a fair solution to both parties. This means where the product has failed he has backed the product, where it was wear and tear, we have paid – it is fair and reasonable, then fixed to get us back on the road quickly (critically important as we don’t make money sitting in the waiting room). I would highly commend Mr Eyers and suggest you have a very valuable asset in retention of business into the future including buying new cars. I wanted to make sure I bought his exemplary service to your attention personally and hop you share this commendation with your staff member. ".

Greg Rippon
 

"I would just like to thank you guys for such a lovely experience during our dealings with you over the last couple of days!! I am thrilled with my new car but also very impressed with my experience with you guys throughout our dealings!! I have a work mate that purchased the same car at Glendale Mazda. You guys leave them floundering!!! It was embarrassing to tell my friend just how lovely my experience was as opposed to her “typical car salesman experience“ Service/ price/product & down to earth service was nowhere to be seen at Glendale !!!! Lucky us / we went to Wyong!!!!".

Donna & Luke, Narara
 

"Thank you for the great service and extra effort that you went to in organising my wife's care for service. You really are a credit to your Organisation and I would be pleased if you passed this email around to your colleagues in the business. It demonstrates the extra yard that you go to in order to exceed your customer's expectation".

MS, Newcastle
 

"A note to say thank you for the proactive and genuine service I received from the team at Central Coast Mazda, you certainly are passionate about the customer experience and let me tell you that it is appreciated. Secondly your service certainly matched the quality of the car and I was very pleased with the proactive approach you took in making sure that my dealing with your business was easy it was also clear to see that this behaviour is embedded in to the culture at Central Coast Mazda as all staff members I dealt with from reception to the service department had an exceptional level of care and support towards me. I will be recommending your business to anyone who is after a vehicle. Well done and thank you!".

Peter, Terrigal
 

"It is not often that I go to print regarding exceptional and excellent service but I have had the recent and distinct pleasure of meeting and dealing with one of your colleagues, which culminated in the purchase of a CX-9.  Ali at all times presented a friendly, efficient, thoughtful and above all, professional demeanor, providing in my view what every customer (or potential customer) seeks of a man in his position. A true measure of the genuine qualities of Mr Ahmadi were evident in this unwavering character profile throughout the after sale process and beyond".

Michael, Terrigal
 

"Cafe2U is proud to be associated with Central Coast Motor Group and have developed a strong relationship with their dedicated team and always make sure that every one of our franchisees are made to feel special when they purchase their new vehicle, for many this is their very first Mercedes Benz!  Central Coast Motor Group not only provide fantastic service and support to our franchisees, but have also provided expert advice and industry experience that has assisted in the development of Cafe2U in the UK and other international markets. Cafe2U looks forward to building upon our already strong business relationship in the future".

Alan, Kellyville
 

"I was/am totally impressed by the service provided. Both the finance and sales consultants were fantastic... If I am in the market for another Volkswagen I will definitely be contacting you guys!"

James, Huntingwood
 

"I am writing to you to express my gratitude for the outstanding customer service I have experienced at Central Coast Nissan service department for the past 10 years. In 2001 I purchased a Nissan Pathfinder from Central Coast Nissan, and when the first service was due I took the vehicle to Central Coast Nissan. This was where I met Robert Donovan Nissans Service Manager and Christine Andonas. From that day on I have always had a fantastic relationship and service from these two staff. Nothing has been a problem for Robert Donovan, he has carried out repairs, servicing and even offered advice on the servicing of the vehicle out of the normal scheduled servicing at my request. Due to this great service I purchased a second Nissan in 2003, this vehicle has gone there for every service as well. There was a time when Rob Donovan was absent from Central Coast Nissan and I have to say that the service went down considerably to the point I was going to take my vehicles away from there. I was very glad when he returned in about 2005, 2006 somewhere there and since then the service has again been very good. This great customer service has me now thinking of updating one of my vehicles and it will be another Nissan, because I have trust in Robert Donovan as the service manager. Please pass these comments onto his supervisor and the two staff mentioned, as I am sure that you receive a lot of bad emails, and I wanted to give your company and these staff the recognition they deserve."

Bruce, Kariong
 

"Very happy with Sales team they were great. Rita & Bob are so overwhelmed with the car they can't wait to take it on a trip"

Rita & Bob, Charlestown

 

"I can't complain about Central Coast Motor Group everyone is lovely. Always happy with the service she receives when she brings her little Mazda 3 in for service"

Marion, Erina
 

"Service Advisor Emma is a credit to your company; she displayed excellent customer service skills and followed up on all my queries and concerns with the upmost efficiency. Emma certainly left me with a very positive outlook of your company's work ethics and value for the".

Helene, Terrigal
 

"Many thanks for all your continued and hard earned help with buying the Mercedes ML CDI 350.I have not driven it much but so far so good! I seemed to have found my way and programmed most things ok. Frank is yet to drive it but he says he is very comfortable when been driven.Once again thank you for all your help and support you gave me when purchasing all three Mercedes. Many Regards".

Deb & Frank
 

" I recently purchased a new Mazda Neo from your company and wished to provide some positive feedback on my experience. Greg Evans was the sales person that I dealt with and I wanted to express my thanks to Greg personally for the professional service that I received. Buying a new car is a bit of an overwhelming experience, with many things to consider and decisions to be made on the right purchase. I had done my ground work and visited other dealers, but not really had what I felt was good service and reasonable offers for my trade in. Greg was extremely knowledgeable and informative regarding the vehicles, and gently showed me the things to consider when making my decision. He seemed to understand my situation and what I was really looking for in a car. I just wanted to say that Greg made this a really pleasant experience, in what is traditionally a man?s world. Being a female can often make it uncomfortable and the feeling that we are not treated equally. I am pleased to say that I didn't feel that with Greg".

Sheryl, Green Point
 

" I would just like to thank you for your fantastic customer service you provided us with on the purchase of our new Subaru. It is great to see you know how to treat a customer in the right way, you answered all our question and quires that we had regarding this vehicle. I will give you a 11 out of 10 for you great customer service and attitude. Best of luck in the future and if there is a employee of the month it should be you Matt".

Kim & Scott Mitchell
 

"Many thanks for the professional, efficient manner in which you handed over our Subaru Impreza yesterday. It was a pleasure to do business with you and your easy going; no pressure manner was much appreciated. It is sad there are not more salespersons in the industry with the same work ethics that you possess. The car is beautiful and we love it. Once again a pleasure to do business with you and I would certainly recommend you and the Central Coast Motor Group to anyone wishing to purchase a new vehicle".

Beverley,
 

"Ali, I would like to use the opportunity to thank you again for the excellent experience I had in purchasing my new car from Central Coast Mazda. You have made it an absolute smooth process and all matters, be it dealing with the leasing company, registration of the car etc, were dealt with professionally in the background with a very limited involvement required from my side. This is exactly the sort of service I'm looking for as an extremely busy person. I'll certainly recommend you to friends and colleagues."

Jens, North Sydney
 

" I would like to take this opportunity to say how wonderful I found the salesman, Matt Stanley that dealt with me. For such a young fellow, I found his manner very reassuring. He was respectful, informative and generally very pleasant. My job involves dealing with complaints in my organisation so I know how often the public will jump in and complain about the services they receive but it is much more rare to receive compliments. As well, the youth of today come under fire regularly for their attitudes and manner. So I feel I must say something about Matt’s exemplary behaviour whilst dealing with my purchase of a new car. I found that the purchase of my new car was one without any worry and I would recommend your dealership to anyone without reservation."

Jill
 

" I would like to acknowledge the efforts of Justin in the Subaru Service Department of your organisation. I have worked with the CCMG for a number of years now, with my Forrester being the second car purchased through you. Whilst I have never had any complaints with CCMG and their service, I have also never felt motivated to write to say thank you until now. Justin's great attitude, friendly manner and efficient service and his knowledge of product was impressive to say the least. His entire approach displays him as a terrific ambassador for your company and his efforts should be congratulated. I would appreciate you thanking Justin on my behalf and look forward to working with him in the future. ."

M Dwyer, Saratoga
 Locate us!
 click here to view more information

Central Coast Motor Group

352-387 Mann St, Gosford NSW
Ph: (02) 4320 0900

Central Coast Motor Group Wyong

138-140 Pacific Hwy, Wyong NSW
Ph: 1300 169 760